Shipping policy

Thank you for shopping with MINTYSHELF. Below you will find everything you need to know about how we process and ship your order.

Order Processing All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day. You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order has shipped.

Shipping Rates We offer a flat shipping rate of $4.99 on all orders within the United States.

Delivery Time Once your order has shipped, please allow 7–15 business days for delivery. Total delivery time includes both processing and transit time. Delivery times are estimates and are not guaranteed.

Order Tracking Once your order ships, you will receive an email containing your tracking number. You can use this number to track your package directly through the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

Possible Delays Delivery times may be affected by high order volumes, carrier delays, severe weather, or other circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us at support@petalandplum.shop and we will do our best to assist you.

Incorrect Shipping Address Please double-check your shipping address before completing your order. MINTYSHELF is not responsible for orders delivered to an incorrect address provided at checkout. If you notice an error in your shipping address, contact us immediately at support@petalandplum.shop. We will do our best to make corrections before your order ships, but we cannot guarantee changes once an order has been processed.

Questions? If you have any questions about your shipment, please reach out to us at support@petalandplum.shop. We typically respond within 1–3 business days and are happy to help.